VPN access to DIDE

Accessing DIDE from outside the internal wired network

You will need to be on the Pulse Secure VPN, regardless of where you are. This includes sitting in DIDE on the Imperial-WPA wi-fi, or being on a wired connection within the building on a non-DIDE PC. You may download the Pulse Secure installer while on site form the T: network drive. There is also an installer in the Microsoft Store (for Windows 10), the Google Play store (for Android), the App Store (for Apple devices).

Connect to the Pulse Secure VPN using your Imperial credentials, not your DIDE ones.

Connecting to DIDE resources once you are on the VPN

Now that you're on the VPN, you may access DIDE resources directly just as if you were on the wired DIDE network. Note two gotchas which catch everyone out:

• You must log in to DIDE resources using your DIDE account in the format DIDE\username, e.g. DIDE\jbloggs8. By default you will be logging in as the user on your laptop or wherever.
• You must append .dide.ic.ac.uk to the name of the resource which you're trying to access. For example, if you normally access a shared folder called \\fileserver\folder1 on the wired DIDE network then to access it remotely you would go to \\fileserver.dide.ic.ac.uk\folder1 over the VPN.