Remote access to DIDE

As of March 2020 there is a new procedure for remote access to DIDE resources. The DIDE VPN is now only used for certain cases and the Terminal Services Gateway is used instead.

Remote Access to your Windows DIDE Desktop via Terminal Services Gateway

The procedure below only needs to be followed once. Complete each step in turn.

• Click on the Start button in your desktop toolbar, type Remote Desktop in the search field and press the Return key on your keyboard.
• Press the Show Options arrow in the bottom left hand corner of the Remote Desktop window.
• Select the Advanced tab on the far right and click the Settings... button under Connect from anywhere.
• Select the Use these RD Gateway server settings button.
• Enter ictsgw.cc.ic.ac.uk in the Server name field.
• Select Ask for password in the Log-on method field.
• Ensure that Bypass RD Gateway server for local addresses is ticked.
• Ensure that Use my RD Gateway credentials for the remote computer at the bottom is unticked.
• Press the OK button
• Click the Display tab and ensure that the Colours menu says High Colour (16-bit).
• Click the Local Resources tab and ensure that the Printers box is unticked.
• Click the General tab.
• Enter the full name of your DIDE PC (e.g. WPIA-DIDEx.dide.ic.ac.uk) and click Connect.
• Enter your DIDE username (DIDE\yourusername) and click OK.
• Finally, click the Save As... button and save these settings as something like Remote Desktop Connection to your desktop or wherever you like.

You will now have a new icon on your desktop and you never need to do the above again. To connect to your DIDE desktop, click the Connect button in your new Remote Desktop shortcut.

You will now be asked for your Imperial credentials in order to access the Terminal Services Gateway. Enter your details as IC\username with your Imperial password. If successful, and your PC is awake, you will now see your desktop.

N.B. If all the above seems too difficult, I've made a template file with all the settings. It is in the T: drive in folder IT\VPN and is called DIDE-Remote.RDP. Right-click and edit that to put your correct hostname and username in and all the other settings are done for you.

Once that allows you through you will be prompted for your DIDE credentials in order to access your PC. Enter your details as DIDE\username with your DIDE password.

Remote Access to your Apple DIDE Desktop via Terminal Services Gateway

The procedure below only needs to be followed once. Complete each step in turn.

• Start the Microsoft Remote Desktop 10 app from the App Store and select Add desktop to add a new profile entry.
• Enter a name for the remote desktop profile.
• Enter the full name of your DIDE machine (e.g. WPIA-DIDEx.dide.ic.ac.uk).
• Change the User Account drop down to Add User Account
• Enter DIDE\username in the User name field.
• Enter your DIDE password in the Password field.
• Enter a friendly name if desired (optional)
• Click Add and Save again.
• Click the Cog in the top left of the screen then Preferences.
• Click Gateways.
• Click on the + symbol on the bottom left of the window.
• Enter ictsgw.cc.ic.ac.uk in the Server name field.
• Select your Imperial IC\username in the User name field.
• Enter a name for the gateway in the Friendly Name field.
• Click Save.
• Close the screen.
• Now choose the gateway you created from the Gateway dropdown list.
• Click the pencil icon.
• Under General select the gateway name in the Gateway field.
• Click Save.
• The main screen will display your new profile. Double click this to start a remote desktop session.