Anti-Virus Upgrades (Autumn 2020): Difference between revisions

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We need to have Symantec Endpoint Protection removed from all DIDE computers by the end of October 2020.
We need to have Symantec Endpoint Protection removed from all DIDE computers by the end of October 2020.


= The Procedure =
= The Procedure (overview) =
These steps must be followed exactly and in sequence. Only move on to the next step if the current one isn't applicable to you.
These steps must be followed exactly and in sequence. It applies to all operating systems. Only move on to the next step if the current one isn't applicable to you (e.g. you don't have MalwareBytes installed).
# Uninstall MalwareBytes Software:
# Uninstall MalwareBytes Software:
## Uninstall MalwareBytes Anti-Malware (if installed).
## Uninstall MalwareBytes Anti-Malware (if installed).
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# Restart your computer.
# Restart your computer.
That's all there is to it.
That's all there is to it.
= The Procedure (specifics) =
We assume that you are running a Windows 10 computer. If you're running a Mac you can uninstall MalwareBytes and Symantec by dragging the application icon into your recycle bin and restarting your Mac.
# There are two ways to uninstall the MalwareBytes software. You can either do it the traditional way via the "Add or Remote Programs" menu, or you can run that MalwareBytes uninstaller tool which is available here: http://downloads.malwarebytes.org/file/mbam_clean

Revision as of 13:19, 29 September 2020

Introduction

Imperial College has been using a combination of MalwareBytes and Symantec security software to protect our computers for many years. Changes in licensing costs has forced Imperial College to switch to another supplier for both of these services. Sophos combines the best of both into one package for a lower price.

We need to have MalwareBytes removed from all DIDE computers (desktops and laptops) by the end of November 2020.

We need to have Symantec Endpoint Protection removed from all DIDE computers by the end of October 2020.

The Procedure (overview)

These steps must be followed exactly and in sequence. It applies to all operating systems. Only move on to the next step if the current one isn't applicable to you (e.g. you don't have MalwareBytes installed).

  1. Uninstall MalwareBytes Software:
    1. Uninstall MalwareBytes Anti-Malware (if installed).
    2. Uninstall MalwareBytes Client (if installed).
  2. Uninstall Symantec Endpoint Protection.
  3. Restart your computer.
  4. Install Sophos package.
  5. Restart your computer.

That's all there is to it.

The Procedure (specifics)

We assume that you are running a Windows 10 computer. If you're running a Mac you can uninstall MalwareBytes and Symantec by dragging the application icon into your recycle bin and restarting your Mac.

  1. There are two ways to uninstall the MalwareBytes software. You can either do it the traditional way via the "Add or Remote Programs" menu, or you can run that MalwareBytes uninstaller tool which is available here: http://downloads.malwarebytes.org/file/mbam_clean