Remote access to DIDE

As of March 2020 there is a new procedure for remote access to DIDE resources. The DIDE VPN is now only used for certain cases and the Terminal Services Gateway is used instead.

Remote Access to your DIDE Desktop via Terminal Services Gateway

The procedure below only needs to be followed once. Complete each step in turn.

• Click on the Start button in your desktop toolbar, type Remote Desktop in the search field and press the Return key on your keyboard.
• Press the Show Options arrow in the bottom left hand corner of the Remote Desktop window.
• Select the Advanced tab on the far right and click the Settings... button under Connect from anywhere.
• Select the Use these RD Gateway server settings button.
• Enter ictsgw.cc.ic.ac.uk in the Server name field.
• Select Ask for password in the Log-on method field.
• Ensure that Bypass RD Gateway server for local addresses is ticked.
• Ensure that Use my RD Gateway credentials for the remote computer at the bottom is unticked.
• Press the OK button
• Click the Display tab and ensure that the Colours menu says High Colour (15-bit).
• Click the Local Resources tab and ensure that the Printers box is unticked.
• Click the General tab.
• Enter the full name of your DIDE PC (e.g. WPIA-DIDEx.dide.ic.ac.uk) and click Connect.
• Enter your DIDE username (DIDE\yourusername) and click OK.
• Finally, click the Save As... button and save these settings as something like Remote Desktop Connection to your desktop or wherever you like.

You will now have a new icon on your desktop and you never need to do the above again. To connect to your DIDE desktop, click the Connect button in your new Remote Desktop shortcut.

You will now be asked for your Imperial credentials in order to access the Terminal Services Gateway. Enter your details as IC\username with your Imperial password.

Once that allows you through you will be prompted for your DIDE credentials in order to access your PC. Enter your details as DIDE\username with your DIDE password.