Remote access to DIDE - Revision history

Admin: /* Remote Access to your Windows DIDE Desktop via ZScaler */

2024-03-23T13:01:27Z

Remote Access to your Windows DIDE Desktop via ZScaler

← Older revision		Revision as of 15:01, 23 March 2024
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	== Remote Access to your Windows DIDE Desktop via ZScaler ==		== Remote Access to your Windows DIDE Desktop via ZScaler ==
	The procedure below only needs to be followed once. Complete each step in turn.		The procedure below only needs to be followed once. Complete each step in turn.
	# Ensure that you've uninstalled Pulse Secure VPN.		# Ensure that you've uninstalled Pulse Secure VPN, or have never installed it.
	# Ensure that you've installed ZScaler via above link.		# Ensure that you've installed ZScaler via above link.
	# Click on the Start button in your desktop toolbar, type '''Remote Desktop''' in the search field and press the Return key on your keyboard.		# Click on the Start button in your desktop toolbar, type '''Remote Desktop''' in the search field and press the Return key on your keyboard.

Admin at 11:00, 11 December 2023

2023-12-11T11:00:30Z

← Older revision		Revision as of 13:00, 11 December 2023
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	These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler]. '''ZScaler replaces both the Pulse Secure VPN and the Remote Desktop ~~Gatway~~'''.		These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler]. '''ZScaler replaces both the Pulse Secure VPN and the Remote Desktop Gateway'''.

	== Remote Access to your Windows DIDE Desktop via ZScaler ==		== Remote Access to your Windows DIDE Desktop via ZScaler ==

Admin at 11:00, 11 December 2023

2023-12-11T11:00:13Z

← Older revision		Revision as of 13:00, 11 December 2023
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	These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler]. ZScaler replaces both the Pulse Secure VPN and the Remote Desktop Gatway.		These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler]. '''ZScaler replaces both the Pulse Secure VPN and the Remote Desktop Gatway'''.

	== Remote Access to your Windows DIDE Desktop via ZScaler ==		== Remote Access to your Windows DIDE Desktop via ZScaler ==

Admin at 14:59, 17 April 2023

2023-04-17T14:59:02Z

← Older revision		Revision as of 16:59, 17 April 2023
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	== Remote Access to your Windows DIDE Desktop via ZScaler ==		== Remote Access to your Windows DIDE Desktop via ZScaler ==
	The procedure below only needs to be followed once. Complete each step in turn.		The procedure below only needs to be followed once. Complete each step in turn.
	~~[[File:TS connection2~~.~~png\|thumb\|Steps 4 to 9]]~~		# Ensure that you've uninstalled Pulse Secure VPN.
			# Ensure that you've installed ZScaler via above link.
	# Click on the Start button in your desktop toolbar, type '''Remote Desktop''' in the search field and press the Return key on your keyboard.		# Click on the Start button in your desktop toolbar, type '''Remote Desktop''' in the search field and press the Return key on your keyboard.
	# Press the '''Show Options''' arrow in the bottom left hand corner of the Remote Desktop window.		# Press the '''Show Options''' arrow in the bottom left hand corner of the Remote Desktop window.

Admin at 14:56, 17 April 2023

2023-04-17T14:56:02Z

← Older revision		Revision as of 16:56, 17 April 2023
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	These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler].		These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler]. ZScaler replaces both the Pulse Secure VPN and the Remote Desktop Gatway.

			== Remote Access to your Windows DIDE Desktop via ZScaler ==
			The procedure below only needs to be followed once. Complete each step in turn.
			[[File:TS connection2.png\|thumb\|Steps 4 to 9]]
			# Click on the Start button in your desktop toolbar, type '''Remote Desktop''' in the search field and press the Return key on your keyboard.
			# Press the '''Show Options''' arrow in the bottom left hand corner of the Remote Desktop window.
			# Click the '''Display''' tab and ensure that the '''Colours''' menu says ''High Colour (16-bit)''.[[File:TS display.png\|thumb\|Step 10]]
			# Click on the '''Experience''' tab and select '''Low speed internet''', then re-tick the box for Font Smoothing.
			# Click the '''Local Resources''' tab and ensure that the '''Printers''' box is ''unticked''.[[File:TS printer.png\|thumb\|Step 11]]
			# Click the '''General''' tab.
			# Enter the full name of your DIDE PC (e.g. '''WPIA-DIDEx.dide.ic.ac.uk''') and click ''Connect''.
			# Enter your DIDE username ('''DIDE\yourusername''') and click ''OK''.[[File:TS general.png\|thumb\|Steps 12 to 15]]
			# Finally, click the '''Save As...''' button and save these settings as something like '''Remote Desktop Connection''' to your desktop or wherever you like.

	== Remote Access to your Windows DIDE Desktop via Terminal Services Gateway ==		== OBSOLETE SINCE ZSCALER - Remote Access to your Windows DIDE Desktop via Terminal Services Gateway ==
	The procedure below only needs to be followed once. Complete each step in turn.		The procedure below only needs to be followed once. Complete each step in turn.
	[[File:TS connection2.png\|thumb\|Steps 4 to 9]]		[[File:TS connection2.png\|thumb\|Steps 4 to 9]]

Admin at 17:26, 6 March 2023

2023-03-06T17:26:38Z

← Older revision		Revision as of 19:26, 6 March 2023
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	~~As of March 2020 there is a new procedure for~~ remote access to DIDE ~~resources. The DIDE VPN / Pulse Secure~~ is now ~~only used for certain cases and the Terminal Services Gateway is used instead~~. ~~Instructions are below for Windows, Ubuntu and Apple~~.		These instructions are now obsolete. All remote access to DIDE is now via [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/ Zscaler].

Admin: /* Remote Access to your Windows DIDE Desktop via Terminal Services Gateway */

2021-05-21T13:30:35Z

Remote Access to your Windows DIDE Desktop via Terminal Services Gateway

← Older revision		Revision as of 15:30, 21 May 2021
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	You will now be asked for your Imperial credentials in order to access the Terminal Services Gateway. Enter your details as '''IC\username''' with your Imperial password.		You will now be asked for your Imperial credentials in order to access the Terminal Services Gateway. Enter your details as '''IC\username''' with your Imperial password.

	Once that allows you through you will be prompted for your DIDE credentials in order to access your PC. Enter your details as '''DIDE\username''' with your DIDE password. If this is the first time that you've connected to your DIDE PC you'll get a certificate warning message. Tick the box and select '''Yes'''.		Once that allows you through you will be prompted for your DIDE credentials in order to access your PC. Enter your details as '''DIDE\username''' with your DIDE password. If this is the first time that you've connected to your DIDE PC for a while you'll get a certificate warning message. Tick the box and select '''Yes'''.

	If you don't get prompted for your DIDE account that probably means your PC is asleep. To wake it up [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/ click here].		If you don't get prompted for your DIDE account that probably means your PC is asleep. To wake it up [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/ click here].

Admin: /* Remote Access to your Windows DIDE Desktop via Terminal Services Gateway */

2021-05-21T13:30:12Z

Remote Access to your Windows DIDE Desktop via Terminal Services Gateway

← Older revision		Revision as of 15:30, 21 May 2021
Line 27:		Line 27:
	You will now be asked for your Imperial credentials in order to access the Terminal Services Gateway. Enter your details as '''IC\username''' with your Imperial password.		You will now be asked for your Imperial credentials in order to access the Terminal Services Gateway. Enter your details as '''IC\username''' with your Imperial password.

	Once that allows you through you will be prompted for your DIDE credentials in order to access your PC. Enter your details as '''DIDE\username''' with your DIDE password. If you don't get prompted for your DIDE account that probably means your PC is asleep. To wake it up [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/ click here].		Once that allows you through you will be prompted for your DIDE credentials in order to access your PC. Enter your details as '''DIDE\username''' with your DIDE password. If this is the first time that you've connected to your DIDE PC you'll get a certificate warning message. Tick the box and select '''Yes'''.

			If you don't get prompted for your DIDE account that probably means your PC is asleep. To wake it up [https://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/ click here].

	'''N.B.''' If all the above seems too difficult, I've made a template file with all the settings. It is in the '''T:''' drive in folder '''IT\VPN''' and is called '''DIDE-Remote.RDP'''. Right-click and edit that to put your correct hostname and username in and all the other settings are done for you.		'''N.B.''' If all the above seems too difficult, I've made a template file with all the settings. It is in the '''T:''' drive in folder '''IT\VPN''' and is called '''DIDE-Remote.RDP'''. Right-click and edit that to put your correct hostname and username in and all the other settings are done for you.

Admin: /* Remote Access to your Apple DIDE Desktop via Terminal Services Gateway */

2021-04-29T09:08:42Z

Remote Access to your Apple DIDE Desktop via Terminal Services Gateway

← Older revision		Revision as of 11:08, 29 April 2021
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	== Remote Access to your ~~Apple~~ DIDE Desktop via Terminal Services Gateway ==		== Remote Access to your DIDE Desktop via Terminal Services Gateway on a Mac ==
	The procedure below only needs to be followed once. Complete each step in turn.		The procedure below only needs to be followed once. Complete each step in turn.

Admin at 11:57, 21 May 2020

2020-05-21T11:57:31Z

← Older revision		Revision as of 13:57, 21 May 2020
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	# Select the '''Use these RD Gateway server settings''' button.		# Select the '''Use these RD Gateway server settings''' button.
	# Enter '''ictsgw.cc.ic.ac.uk''' in the ''Server name'' field.		# Enter '''ictsgw.cc.ic.ac.uk''' in the ''Server name'' field.
	# Select '''Allow me to select later''' in the ''Log-on method'' field.		# Select '''Allow me to select later''' in the ''Log-on method'' field. We'll add this later (see after these steps).
	# Ensure that '''Bypass RD Gateway server for local addresses''' is ''ticked''.		# Ensure that '''Bypass RD Gateway server for local addresses''' is ''ticked''.
	# Ensure that '''Use my RD Gateway credentials for the remote computer''' at the bottom is ''unticked''.		# Ensure that '''Use my RD Gateway credentials for the remote computer''' at the bottom is ''unticked''.